This privacy policy explains how our organisation uses the personal data we collect from you when you use our website or event management services (including online event management).
En2end Limited is a company registered in England and Wales under company number 11953193, and with registered office at 1 Pavilion Square, Cricketers Way, Westhoughton, Bolton, United Kingdom, BL5 3AJ
Topics
· What data do we collect and how will it be used?
o Relationship Management & Event Administration
o Website Administration
o Financial Management, Accounting and Administration
o Associates/Contractors/Job Seekers
o Social Media
· How do we collect your data?
· Sharing your data
· How do we store your data?
· Marketing
· What are your data protection rights?
o The right to access
o The right to rectification
o The right to erasure
o The right to restrict processing
o The right to object to processing
o The right to data portability
· Cookies
o How do we use cookies?
o What types of cookies do we use?
o How to manage cookies
· Privacy policies of other websites
· Changes to our privacy policy
· How to contact us
· How to contact the appropriate authority
What data do we collect and how will it be used?
Relationship Management
To ensure we can continue to provide our services to you and inform you of changes to our terms and conditions and our privacy policy, we will process your personal data with your consent.
Data Types: name, country, email address, occupation, employment, dietary requirements and mobile number
Legal Basis for Collection: Contract
Event Administration
As the Event organiser, we require a record of your registration details including third party emergency contact details for internal administration purposes in order to properly conduct and to safely administer the Event.
We will also keep records of medical information provided, this will be kept confidential and may be shared only with medical personnel or teams allocated to the Event.
Information shall be deleted within a reasonable time following the completion of the Event unless you agree that we may use such information in your entry for future events, which are staged within a reasonable time frame thereafter.
By registering for an event you acknowledge that our events may be televised, filmed and/or otherwise recorded and photographs and/or footage may be taken, all of which may capture your participation in any such event. By entering an event you grant us and those authorised by us the free and unfettered right to use such photographs, filming and recording for any purposes it deems reasonable including, but not limited to, publication, display, sale and distribution by means of film, television, radio, print media, internet, publicity material or any other new media now or in the future.
E-mail/SMS communications
We will use the Participant’s contact data submitted on the Online Registration Form to send the Participant information by e-mail relating to the Event, other events and any further categories of news and promotional information as the Participant may have requested on the Online Registration Form. The Participant acknowledges and agrees that we may send an e-mail following the Event inviting the Participant to submit or renew his/her registration for any future events.
Website Administration
To administer our website and protect our business (including troubleshooting; data analysis; testing; system maintenance; support; and reporting and hosting of data) we will process your personal data with your consent.
Data Types: name, country, email address, occupation, and employment.
Legal Basis for Collection: Legitimate Interest
Financial Management, Accounting and Administration
Our financial management and accounting services process basic supplier contact information to fulfil our accounting requirements. This ranges from invoices, purchase orders, account details, statement of works, terms and conditions and bank details. We use a cloud-based solution to process and store this data. This processing is primarily to enable us to perform our side of the contract with our suppliers and meet our legal obligations for financial reporting.
Data Types – Name, email addresses, address, telephone details, supplier bank account details, signatures, business contact details.
Legal Basis for Collection: Contract
Associates/Contractors/Job Seekers
We process basic contact and work information in relation to associates, contractors and job seekers who would like to work with us. The information could be collected through our website, email, LinkedIn, social media, recruitment agencies or job advertising boards. Contractors who are working with us or who could potentially be working with us in the future will have their details stored in a cloud-based solution, so that we can keep track of their skills, work history, contact details and availability. This processing is undertaken under En2end Limited’s legitimate interests and in the performance of a contract or with a view to entering into one.
Data Types – name, email addresses, address, telephone, CV, skills, work history, passport, driving licence, references and email conversations.
Legal Basis for Collection: Contract and Legal obligation
Social Media
En2end Limited make use of social media platforms such as LinkedIn, Instagram, Facebook and Twitter. We as a business sign up to the terms and conditions of the provider and use these platforms to provide insight into the latest news and activities taking place at En2end Limited and to promote En2end Limited’s services.
Legal Basis for Collection: Legitimate Interest
Where we have relied on your consent for any of the purposes set out above, please note that you can retract this consent at any time by contacting us at claire.hughes@en2end.com. However, please note that this may prevent us from providing you with any or all services.
We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
How do we collect your data?
You directly provide En2end Limited with most of the data we collect. We collect data and process data when you:
· Register online or place an order for any of our services.
· Voluntarily complete a customer survey or provide feedback on any of our social media channels or via email.
· Use or view our website via your browser’s cookies.
· Provide us with information in relation to events we are organising on your behalf.
En2end Limited may also receive your data indirectly from the following sources:
· Recommended referral from one of your colleagues or business contacts
· If you are attending an event with one of our clients, our client may pass us your personal data in order to organise your attendance at the event
· Attend an online event, and we record that event (this may include recording you speaking or participating in the event).
Sharing your data
En2end Limited collects your data for the purposes set out above.
En2end Limited will not share your data with our partner companies unless specifically for the provision of a service you have ordered from us.
When En2end Limited processes your order, it may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases.
We will never use your data for automated decision-making or profiling.
How do we store your data?
En2end Limited securely stores your data using secure cloud services, with limited, need-to-know access and adhering to best practice security standards. Your data during processing may be moved out of your region as part of our delivery of services to you. Data is encrypted during transit and at rest with access secured by multi-factor authentication wherever possible.
En2end Limited will keep your personal data for a maximum of one year after the last order placed by you in order to fulfil legal and contractual obligations. Once this time period has expired, we will delete your data by reviewing where this resides and removing it from cloud services. You can request your data to be deleted at any time by sending an email to events@en2end.com
Marketing
En2end Limited would like to send you information about our services that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop En2end Limited from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email claire.hughes@en2end.com
What are your data protection rights?
En2end Limited would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request En2end Limited for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that En2end Limited correct any information you believe is inaccurate. You also have the right to request En2end Limited to complete the information you believe is incomplete.
The right to erasure – You have the right to request that En2end Limited erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that En2end Limited restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to En2end Limited’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that En2end Limited transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: claire.hughes@en2end.com
Our right to disclose your data
We are allowed to disclose your information in the following cases:
· If we want to sell our business, or our company, we can disclose it to the potential buyer
· We can disclose it to other businesses in our group
· We can disclose it if we have a legal obligation to do so, or in order to protect other people's property, safety or rights
· We can exchange information with others to protect against fraud or credit risks.
· We may contract with third parties to supply services to you on our behalf. These may include payment processing, search engine facilities, advertising and marketing In some cases, the third parties may require access to some or all of your data
· Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under GDPR and the law
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
We do not track individual users or use cookies to identify individuals. We use cookies to recognise you and your preferences, improve our site's performance and collect analytical information for ourselves and our business partners. Without the knowledge gained we would not be able to provide the service we do.
What types of cookies do we use?
'Session cookies' allow us to track your actions during a single browsing session, but they do not remain on your device afterwards.
'Persistent cookies' remain on your device between sessions. We use them to authenticate you and to remember your preferences. We can also use them to balance the load on our servers and improve your experience on our site.
Session and persistent cookies can be either first or third party cookies. A first-party cookie is set by the website being visited; a third-party cookie is set by a different website. Both types of cookie may be used by us or our business partners.
Third Party Cookies we use include: Google Analytics, which is a web analytics service provided by Google, Inc. The cookies used by Google Analytics help us to analyse how users use the site and to count the number of people who use the site. Google Analytics stores your IP address anonymously and neither us or Google associate your IP address with any personally identifiable information.
Disclaimer
All our cookies are categorised by the role they fulfil on our website:
a. Strictly Necessary: these are essential to enable you to move around our website and use features such as secure services. Without these cookies such services could not be provided;
b. Functionality: allow the website to remember your choices and to personal certain features. These cookies may be anonymised and cannot track your browsing activity on other websites; and
c. Performance: collect information as to how users use the website. These cookies don't collect information that identifies a visitor. The information collected is aggregated and used to improve our website.
d. None of the cookies employed are classified as behavioural targeting.
If at any time you wish to disable our cookies, you may do so through the settings on your browser. However, if you choose to disable or delete our cookies that will prevent certain important areas and features of our service from functioning properly. (but if you do so you will not be able to use certain important features of our service).
Notwithstanding, the audit undertaken regarding our cookies, it is possible we may have missed one from our list above. If you happen to find one that is being set on our site, please let us know.
Privacy policies of other websites
The En2end Limited website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
En2end Limited keeps its privacy policy under regular review and places any updates on our web site. This privacy policy was last updated on 3 May 2020.
How to contact us
If you have any questions about En2end Limited’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: claire.hughes@en2end.com
Call us: +44 (0)7788 665579
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that En2end Limited has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Telephone: +44 (0)303 123 1113
Web Address: https://ico.org.uk/make-a-complaint/